Privacy policy

This Privacy Policy explains how Kalvennor collects, uses, shares, stores, and protects personal information when you use our services, including our website, applications, and furniture sales services.

We are committed to handling personal information responsibly and providing customers with clear information about how their data may be collected and used.

1. Scope of This Privacy Policy

This Privacy Policy applies to individuals who visit or shop through our website and interact with our services.

It covers information that we collect directly from you, such as information you provide when you make a purchase, register on our website, participate in a survey, contact our customer service team, or otherwise communicate with us.

It also covers certain information that may be collected through technical means when you use our website, including information collected through cookies and similar technologies.

2. Information Collection and Use of Cookies

2.1 Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website and services.

Depending on how you use our services, the information we collect may include:

  • Your name.
  • Email address.
  • Telephone number.
  • Shipping address.
  • Payment information.
  • Other information that you voluntarily provide when communicating with us or using our services.

We may also collect information about how you interact with our website. This may include information such as the pages you visit, products that you view or show interest in, and the amount of time you spend visiting our website.

The types of information collected may vary depending on how you interact with our website, place an order, communicate with us, or use our services.

2.2 Use of Cookies

We use cookies and similar technologies to improve your experience when using our website.

Cookies are small text files that are stored on your device when you visit a website. They can help a website recognize your device, remember certain information, support website functionality, and provide information about how the website is used.

We may use different categories of cookies, including:

Essential Cookies

Essential cookies are necessary for certain website functions to operate properly. These may include functions that allow you to add products to your shopping cart and complete a purchase.

Because these cookies may be necessary for the basic operation of the website, disabling them may affect certain website functions.

Analytics Cookies

Analytics cookies help us understand how users interact with our website. Information collected through these technologies may help us evaluate website usage, identify areas for improvement, and improve website functionality and performance.

Marketing Cookies

Marketing cookies may be used to provide advertising that is more relevant to your interests and to support marketing activities.

You may be able to disable or manage certain cookies through your browser settings or other cookie management tools available on our website. Disabling cookies may affect certain website functions or your overall browsing experience.

3. Use and Sharing of Information

3.1 How We Use Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To arrange and support the shipment and delivery of products you purchase.
  • To provide you with updates, promotions, offers, and other relevant information.
  • To improve our website, products, and services.
  • To respond to your questions, requests, and customer service inquiries.
  • To detect, investigate, and prevent fraud, unauthorized activity, and other illegal activities.
  • To otherwise operate and support our website and furniture sales services.

Where applicable, we will process personal information in accordance with the purposes and legal bases described in this Privacy Policy and applicable law.

3.2 How We Share Information

We do not sell your personal information or share it indiscriminately with third parties.

We may share personal information with certain third parties when necessary to provide our services, process your purchase, operate our website, or comply with applicable legal requirements.

These third parties may include:

  • Logistics service providers, such as delivery companies, shipping carriers, and transportation providers, where necessary to fulfill and deliver your order.
  • Technology and marketing service providers that support our website, services, or marketing activities, subject to applicable privacy requirements and our contractual or other appropriate safeguards where applicable.
  • Judicial, governmental, regulatory, or other authorized authorities when disclosure is required by law or in response to a valid legal request.

We seek to limit information shared with third parties to information reasonably necessary for the relevant purpose.

4. Data Storage and Cookie Management

4.1 Data Storage

We retain personal information for the period reasonably necessary to fulfill the purposes for which the information was collected.

The applicable retention period may depend on the nature of the information, the purpose for which it is used, our business requirements, and applicable legal or regulatory requirements.

When personal information is no longer required for the applicable purposes, we will take reasonable steps to securely delete or dispose of the information in accordance with applicable laws and regulations.

4.2 Your Choices Regarding Cookies

You may use your browser settings to block, restrict, or delete cookies.

Please note that disabling or deleting certain cookies may affect the functionality, performance, or availability of certain features on our website.

Where applicable law requires consent for certain types of cookies, we will provide appropriate consent or preference mechanisms.

Your continued use of our website may involve the use of cookies and similar technologies in accordance with your selected preferences and applicable requirements.

5. Your Rights

Depending on your location and the laws that apply to the processing of your personal information, you may have certain rights regarding your personal information.

These rights may include:

Right of Access

You may have the right to request access to personal information that we hold about you.

Right to Correction

You may have the right to request that inaccurate or incomplete personal information be corrected or updated.

Right to Deletion

You may have the right to request deletion of your personal information where the applicable legal requirements and conditions are satisfied.

Right to Object

You may have the right to object to certain uses of your personal information, including certain processing activities related to marketing or analytics, where applicable.

Right to Withdraw Consent

Where we process your personal information on the basis of your consent, you may have the right to withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

The availability and scope of these rights may depend on applicable law and the specific circumstances of the processing.

If you wish to exercise any applicable rights regarding your personal information, please contact our privacy team using the email address provided in the Contact Information section of this Privacy Policy.

We will review and respond to valid requests within the timeframe required by applicable law.

6. Legal Basis and Compliance

Where applicable, we process personal information on the following legal bases:

  • Your explicit consent.
  • The necessity of processing to enter into or perform a contract with you, such as processing information necessary to fulfill an order.
  • Compliance with legal obligations.
  • Our legitimate interests, such as improving our services, maintaining website security, and detecting or preventing fraud, provided that such interests are not overridden by applicable rights and interests.

We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) where it applies to our processing activities.

We seek to collect only the personal information reasonably necessary for the relevant purposes and use appropriate measures, including encryption and access controls, to help protect personal information.

Except where disclosure is required or permitted by applicable law or is necessary for the purposes described in this Privacy Policy, we do not disclose your personal information to third parties without an appropriate legal basis.

7. Children's Privacy

We value the protection of children's personal information.

Our website and services are not intended for children below the minimum age specified by applicable law, and we do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If we become aware that we have collected personal information from a child without the required parental or legal guardian consent, where such consent is required, we will take reasonable steps to delete the information as soon as reasonably possible.

If you believe that we may have collected personal information from a child, or if you are a child's parent or legal guardian and would like to inquire about, access, correct, or request deletion of such information, please contact us using the contact information provided below.

We will review and handle such requests in accordance with applicable law.

8. Contact Information

If you have questions about this Privacy Policy, our collection or use of personal information, cookies, or your applicable privacy rights, please contact us using the information below.

Kalvennor

Email: customer@kalvennor.com

Phone: +1 (317) 527-4168

Address: 3006 Bavarian East Dr #219, Indianapolis, IN 46235, United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central Time)

We will make reasonable efforts to respond to privacy-related questions and valid requests within the timeframe required by applicable law.